Privacy Policy at ComiLED

Last Updated Date of Current Policy: November 20, 2024

This Privacy Policy is incorporated into the ComiLED. Terms and Conditions ("Terms") by reference. In this Privacy Policy, terms such as "ComiLED," "we," and similar terms include ComiLED and our affiliates and subsidiaries. This Privacy Policy explains how ComiLED collects, uses, and discloses the information we obtain through our website. All other terms not defined herein shall have the meanings outlined in the Terms.

We do not collect personal information from you unless you voluntarily provide it to us. Personal information is information that, alone or when combined with other information, can easily identify, contact, or locate you, such as your name, address, email address, and/or telephone number. We do not consider personal information to include anonymous information that prevents the easy identification of a specific individual. We may also collect personal information in connection with surveys (as described below).

Non-personal information refers to information that does not identify any individual, including but not limited to IP type, IP host address, ISP address, Cookie ID, segment ID associated with Cookie ID, pages viewed and/or search terms entered, browser type, operating system, access times and frequency, anonymous usage statistics (including frequency of messaging and interaction with other users), clickstream data, other log file data or social analytics and tracking measurements. On mobile devices, we may also collect information about the device type, make and model, operating system, carrier, user ID, similar device ID, and the applications you use.

This Privacy Policy for www.comiled.com covers:

• The personally identifiable information we collect from you through the Site, how we use it, and with whom we may share it.
• All your choices about data use.
• Security procedures to protect your information from misuse.
• How to correct any inaccuracies in the information.

 

SECTION 1 - COLLECTING YOUR INFORMATION

We collect personal information from you, such as your name, mailing address, phone number, and email address when you choose to provide it to us. This occurs when you use the ComiLED Site, register to use the Site, and/or communicate with us.

We also collect non-personal information when you use this site through the use of cookies, pixels, server logs, and other similar technologies. Please note that we may use third-party service providers to assist in operating this website, and these third-party service providers may also collect non-personal information from our website.

Collection of Personal Information. When you purchase, you have the option to register on the website. We collect account information when you use our website. For example, if you choose to create an account and register on the Site, we will collect your username and password. If you are not registered, you can choose to check out as a guest. Regardless, when you purchase a ComiLED product you must provide us with personal information such as your name, email address, and address.

Use the website. We collect the information you post on this website. The Site will collect the information you provide when you submit content, such as payment information and data sent using the ComiLED chat support feature (which may be provided by third-party vendors), including any personal information and possible chat history, as well as the device you are using and Browser information. If you choose to submit content to any public area of the Site, that content will be considered "public" and will not be subject to the privacy protections described in this Privacy Policy.

Pay. When you make a payment through the Site, you may be required to provide personal information, such as your credit card number, to our third-party service providers.

Communication with us. We may also collect your personal information when you choose to communicate with us. For example, when registering for an account, subscribing to a newsletter, or other services (such as contacting us), you may choose to send personal information to us via email. By providing your email address, you expressly consent to receive emails from us. We may use email to communicate with you, send you requested information, or send you information about products or services developed or provided by us or our partners, provided that we will not use your information without your consent. Email addresses are provided to other parties for use in advertising their products or services. If you contact us, we may keep a record of that communication.

investigation. We may contact you from time to time to ask you to participate in online surveys. If you choose to participate, you may be asked to provide certain information, which may include Personal Information. Specifically, you may be asked to provide contact information. All information you provide in our surveys is provided voluntarily by you. We may use this information in any manner consistent with the policies provided in this Policy to improve our products, websites, and/or services.

Cookies, automatic data collection, and related technologies. Our website automatically collects and stores information when you use it, including your preferences and anonymous usage statistics. Website visitors. When you visit our website, we and third-party service providers receive information from your browser and record it in our server logs, including your IP address and cookies, pixels, and similar technologies. "Cookies" are small text files placed in a visitor's computer browser to store their preferences. Most browsers allow you to block or delete cookies. However, if you do this, our website may not function properly. A "pixel" is a snippet of code embedded on a website that collects information about user engagement on that web page. For example, pixels can be used to track when users visit specific web pages or click on specific advertisements.

 By using this website, you authorize us to collect, analyze, and retain data relevant to the provision of this website.

customer service. To improve customer service, we may combine information collected offline with information collected online. From time to time, we may combine information you submit or track across multiple devices.

opt-out. As stated above, you can stop or restrict the placement of cookies on your computer by adjusting your web browser preferences or deleting cookies from your browser. Please note that cookie-based opt-outs do not apply to mobile applications. However, on many mobile devices, app users can opt out of certain mobile advertising through their device settings.

The online advertising industry also provides sites where you can opt out of receiving targeted advertising from our data partners and other advertising partners that participate in self-regulatory programs. You can also opt out of Google Analytics.

Whether you use our opt-out or the online industry opt-out, these cookie-based opt-outs must be performed on each device and browser from which you wish to opt out. For example, if you opt-out on your computer browser, your opt-out will not be effective on your mobile device. You must opt out of each device individually.

Please note that we do not respond to or honor "Do Not Track" (DNT) signals or similar mechanisms sent by web browsers.

If you no longer wish to receive emails from us, you can opt-out by following the unsubscribe link at the bottom of the email.

For unwanted emails, we will process your request within a reasonable time after receiving the request, but we are not responsible for deleting your personal information from the lists of third parties that have previously provided information under this policy.

 

SECTION 2 - HOW COMILED USES YOUR INFORMATION

We use personal information to promote and improve our services and communications with you. We may use aggregated information for any purpose, including marketing purposes, and internal and service-related uses. We use information, including Personal Information, only for internal and service-related purposes and may provide it to third parties to facilitate our website. We may use and retain any data we collect to provide and improve our Services. We may also use such data to help us provide targeted advertising to consumers, analyze interactions and performance on our website, measure the effectiveness of advertisements on behalf of our advertising partners, and determine the audience most likely to respond to ads. We may also use data from third parties (such as data vendors) according to their privacy policies, and provide access to or share non-personal identity information with any number of third parties, including but not limited to business partners, subsidiaries, and advertising company clients. Similarly, we may use information collected from our business partners to enhance any such non-personal identity information collected through our website. We believe that the use of this information helps to provide better service to users. However, If you would like to stop receiving interest-based advertising, you can follow the instructions in the "Opt-Out" section below. We may tailor our communications policy to your preferences. We use your personal information to provide products and services, including processing your quote and order requests. We also use your information to support our business operations as permitted by law. We may contact you via email with information related to account verification, updates, customer service, or system maintenance. In addition, we may also use your information to recommend products and services to you that may be helpful to you, including our new products or services. We may use non-personal information as well as any anonymous and aggregated data collected through this website for any purpose. These purposes may include but are not limited to, analyzing interactions and performance on this website, allowing us to improve our website and services, and sharing such information with our business partners, subsidiaries, or any other third parties. Similarly, we may use additional non-personal information collected from our business partners to enhance any such non-personal information collected through our website.

 

SECTION 3 - HOW COMILED PROTECTS YOUR INFORMATION

ComiLED promises not to sell your personal information and has taken various measures to protect the security of your personal information.

To prevent unauthorized access or data loss, ComiLED employs a variety of security measures, including physical, technical, organizational, and administrative. We use SSL certificates to encrypt stored content and publish information securely via the HTTPS protocol instead of HTTP. You will see a visible SSL lock icon next to the URL, which indicates that all information you enter on our site (including payment information, personal contact information, and customer service correspondence) is protected by encryption.

If you have received a password recovery email but have not recently attempted to recover your password, please contact us using the contact information below.

ComiLED will never request account information from you via phone or email. If you suspect you've encountered a scam, take the following steps to protect yourself:

Destroy old personal information files before discarding them.

Avoid clicking on links in emails from strangers to prevent phishing attacks.

Make sure your password remains confidential and do not share it with anyone.

With these simple steps, you can help prevent potential fraud and keep your personal information safe.

 

SECTION 4 - COMILED MAY DISCLOSE YOUR INFORMATION

We may share your information with third-party service providers with your permission to perform our services, comply with legal obligations, and protect our rights and property.

We will not rent, sell, or share your personal information with others or unaffiliated companies for direct marketing purposes.

 We may share any information we receive in connection with providing services on this website with our vendors and service providers. In addition, the content you post to the Site may be viewed by other users. We are not responsible for the viewing and use of this information by other users.

We may provide access to other data collected from the Site to deliver information that may be useful, relevant, valuable, or of interest to you. At the same time, we may access, retain, and disclose your personal information by legal requirements and similar disclosure regulations.

If we are involved in a merger, acquisition, financing due diligence, reorganization, bankruptcy, receivership, sale of company assets, or transfer of services to another provider, our information may be sold or transferred as part of a transaction permitted by law. Use of your personal information after any such event shall be subject to the provisions of this Privacy Policy in effect at the time such personal information was collected.

We may also disclose your personal information with your explicit permission.

 

SECTION 5 - THIRD-PARTY SITES AND SOCIAL MEDIA PLATFORMS

This website may contain links to other websites, or other websites may link to this website. These websites are not under our control. We encourage users to carefully read the privacy policies of these websites when visiting them. We are not responsible for the privacy practices or content of other websites, and users access these sites at their own risk.

This website also provides links and interactive features to multiple social media platforms. When you use these features, cookies from these social media platforms may be set on your device. Please remember that personal information you share publicly on public blogs, chat rooms, social media platforms, or other online forums may be viewed and used by anyone. We have no control over how this information is used, and using social media platform services may involve the risk that your personal information may be viewed and used by third parties for different purposes.

 

SECTION 6 - SECURITY OF YOUR INFORMATION

To ensure the security of your personal information, we have implemented a series of measures and are committed to strictly abiding by this privacy policy. However, we must point out that the Internet is not completely secure and we cannot fully guarantee the security of all information. We are not responsible for any unintentional disclosure of information.

When you use the Site or provide personal information to us, you agree that we may communicate with you electronically, including regarding security, privacy, and administrative matters regarding your use of the Site. If a security issue is discovered, we may notify you through website announcements or email. You may have the right by law to request that we provide such notice in writing.

You can opt out of receiving marketing emails from us. To stop receiving promotional emails, please follow the instructions provided in the email. Please note that even if you choose to unsubscribe from marketing emails, we may still send you transaction-related information.

 You can also control certain types of cookies and tracking tools. On mobile devices, you can also manage features such as location services and push notifications, such as turning off your phone's GPS positioning or push notifications.

If you do not want us to use your information for direct marketing, please inform us by sending an email to sales@comiled.com. We will respect your choice and stop using your information for direct marketing purposes.

 

SECTION 7 - CHILDREN'S PRIVACY

We promise that we will not intentionally collect personal information from minors under the age of 13, nor will we encourage such behavior. If we accidentally obtain the personal information of a minor, we will take prompt steps to delete it.

 This website is not designed or operated for children under 13 years of age. If you discover that your child has provided us with personal information without your consent, you may contact us at sales@comiled.com. Once we confirm that we have received personal information from a child under 13, we will immediately initiate the deletion process and close the child's account.

 We promise to strictly abide by relevant laws and regulations and protect the privacy and safety of minors. We strongly recommend that parents or guardians supervise the online activities of minors and educate them on how to safely share personal information.

 

SECTION 8 - YOUR CALIFORNIA PRIVACY RIGHTS

As a California resident, you have the right to request that we disclose whether your personal information has been shared with third parties for direct marketing purposes twice in the past 12 months. Please know that ComiLED will not share, rent, or sell your personal information with any third party or unaffiliated company for direct marketing purposes. We may work with third-party vendors and service providers and share the information collected with them as necessary to provide services on this website.

 

SECTION 9 - INTERNATIONAL USERS

By using this website, you are transferring your data to the United States. This website is governed by the laws of the United States and, accordingly, we may not be able to offer the same level of legal protection as in your country. We will process your personal information with your consent. In other cases, we may process your personal information when we need to fulfill a contract or legal requirement. If necessary, we may also process your personal information when doing so is in our legitimate interests and these interests are not overridden by your data protection rights.

When you choose to visit this site or otherwise provide information to us, you agree that any disputes regarding privacy or terms contained in this Privacy Policy shall be governed by California law and agree to arbitration of any disputes with ComiLED or that this website shall comply with these terms.

 If you are located in the European Economic Area (EEA), Switzerland, or other regions with data protection regulations and wish to access our services, please be aware that when you use our services, your personal information may be transferred to the United States, and stored and processed globally. By using our services, you consent to this transfer and processing of information.

 The European Commission has developed Standard Contractual Clauses (also known as “Model Clauses”) designed to protect the transfer of personal information from the European Economic Area to outside areas. We often use these model clauses as one of the safeguards when transferring personal information outside the European Economic Area.

You have the following rights: Request access to the personal information we hold about you; Ask us to correct or delete your personal information; Ask us to limit or stop processing your personal information; In certain cases, receive the personal information we hold about you and transmit it to others without hindrance from us, including asking us to provide your personal information directly to others, the right to data portability; Withdraw your consent to the processing of your personal information if we previously obtained your consent.

To exercise these rights, please contact our data protection officer using the "Contact Us" section. Please note that in some circumstances we may not be able to provide you with these rights, such as when the law prohibits us from doing so.

In addition, you have the right to file a complaint with us. To do so, please contact the regulatory authority in your country.

 

SECTION 10 - UPDATE YOUR INFORMATION OR POSE A QUESTION OR SUGGESTION

If you need to update or correct any information you have provided to us through your use of the Site or otherwise, or if you have suggestions for improving this Privacy Policy, please send an email to sales@comiled.com.

 

SECTION 11 - CHANGES TO OUR PRIVACY POLICY AND PRACTICES

We may modify this privacy policy, so please check back regularly if necessary. If you continue to access this website and use the services we provide to you after such changes, you agree to these changes.

We will post adjustments to this Privacy Policy on this page, and all revised versions will be effective upon posting. If you are concerned about how your information is used, please bookmark this page and review this Privacy Policy regularly.

From time to time, we may wish to use personal information for purposes not previously disclosed in our Privacy Policy. If our practices concerning previously collected personal information change to be materially less restrictive than those outlined in the version of this Privacy Policy in effect at the time we collected the information, we will make reasonable efforts to provide notice and obtain any consent that may be required by law for such uses.

Contact Information

 

sales@comiled.com